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Website copy people actually read

How to write about your business so a visitor understands in seconds how you can help them.

1 min readContent, Small business

People don’t read websites — they scan them. If it isn’t clear within seconds what you offer and why it deserves attention, the visitor moves on.

Write about the client, not yourself

“We are a dynamic team of professionals with years of experience” says nothing. “We’ll help you launch a website in a month and stay with you after launch” is a promise someone can weigh up.

Most important things first

The first screen should answer three questions: what you do, who it’s for and what to do next. Everything else goes below.

Short paragraphs and headings

  • One paragraph, one idea.
  • Headings that can be read on their own and still convey the point of the page.
  • Lists instead of comma-separated runs.

Specifics instead of adjectives

“Quality, fast, affordable” is what everyone writes. Instead, name timelines, show examples of work, quote a review from a real client.

One action per page

Every page should lead to a specific step: book, call, send an enquiry. If there are five buttons, people press none.

Read your copy out loud. If you wouldn’t say it that way to a client in conversation, rewrite it.

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